Abdominal Pain
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Acute Asthma
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Administration of Injectable Medicines
Who do I see: Practice Nurse
Advice: Please contact reception on 020 7349 7330 and book an appointment with the Practice Nurse.
Anxiety
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Back Pain
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Blood Pressure Monitoring
Who do I see: Nurse/Health Care Assistant
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment. The Nurse/Healthcare Assistant will consult the GP as necessary.
Blood Tests
Who do I see: Healthcare Assistant
Advice: From August 2015 please contact reception on 020 7349 2330 and book your appointment with the Healthcare Assistant on Mondays. For warfarin monitoring please contact reception on 020 7349 7330 in the usual way to make an appointment with the nurse. Appointments for blood tests MUST have been requested by your doctor or other health care professional. If you are in any doubt please call to speak to one of our reception staff who will advise you.
Blue Badge Forms
Who do I see: Contact Kensington and Chelsea Council
Advice: Kensington and Chelsea Council provide a Purple Badge Scheme and a limited Blue Badge Scheme. To learn more please visit their website or contact the council:
The Town Hall
Hornton Street, W8 7NX
Tel: 020 7361 3000
Fax: 020 7938 1445
www.rbkc.gov.uk/environmentandtransport/parking/disabledparking.aspx
Boils
Who do I see: Nurse
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Breathlessness
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Bruised Ribs
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Burns
Who do I see: Nurse
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Cellulitis
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Cervical Smears
Who do I see: Nurse
Advice: Once you are invited, make an appointment with the Nurse.
Chest Infections
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Children's Immunisations
Who do I see: Nurse
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment. Find out more at http://www.nhs.uk/conditions/vaccinations/Pages/vaccinationn-schedule-age-checklist.aspx.
Chronic Heart Disease
Who do I see: Nurse
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment for your annual review.
Cold Sores
Who do I see: Pharmacist
Advice: Please consult your pharmacist for topical treatment. If the cold sore persists then please contact reception on 020 7349 7330 to book an appointment with the GP.
Colds
Who do I see: Pharmacist
Advice: Antibiotics are NOT needed for the common cold as colds are caused by a virus. Find out more at www.nhs.uk/conditions/cold-common.
Constipation
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Contraception/Family Planning
Who do I see: Nurse
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Cough
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment if you have a persistent cough.
Cystitis
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Dental Problems
Who do I see: Dentist
Advice: Please book an appointment with your dentist.
Depression
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Diabetes Monitoring
Who do I see: Nurse
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment for your annual review. Patients are encouraged to book an appointment with our Nurse or their GP if they have any concerns at any other time and not to wait for their annual review.
Diarrhoea
Who do I see: Nurse
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Diet/Lifestyle Changes
Who do I see: Nurse/Health Care Assistant
Advice: Please make an appointment to discuss e.g. weight, excercise, diet, smoking etc. We offer a smoking cessation clinic every Friday afternoon.
Dizziness
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Ear Care
Who do I see: Nurse
Advice: If you think you may need ear irrigation ('syringing' )please speak to one of our nurses who will advise you. Also please check the following information on
NHS Choices.
Earache
Who do I see: Nurse
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Eczema
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Emergency Contraception
Who do I see: GP
Advice: Make an urgent appointment with the doctor. Please call at 9am or 2pm and explain to the receptionist that the appointment is urgent and they will do their best to fit you in.
Eye Infection
Who do I see: GP
Advice: Please visit the Pharmacist initially and if the problem persists contact reception on 020 7349 7330 in the usual way to make an appointment.
Eye Injuries
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Fit Note (Sick Note)
Who do I see: Inform the Receptionist
Advice: Please contact reception on 020 7349 7330 and explain that you require a sick note. You may have to book an appointment if you have not been seen at the practice for the medical problem.
Flu
Who do I see: GP
Advice: Antibiotics are not needed for the flu but if your symptoms persist and you have other health problems please contact reception on 020 7349 7330 in the usual way to make an appointment.
Forms, Certificates and Medicals
Who do I see: Inform the Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. You will be charged for these services. Please discuss your requirements with our reception team. Examples are insurance reports, HGV medicals, holiday cancellation forms. Please note that we do not complete Passport applications.
Fungal Infections
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
General Advice
Who do I see: Nurse or GP
Advice: For general medical advice you can call the practice between 12-13.00 each weekday for a Telephone Consultation. Please note that you may be required to book a further appointment at the practice if the GP needs to see you.
Genital Herpes
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Hay Fever
Who do I see: Pharmacist / GP
Advice: Please visit the Pharmacist and request over the counter medication for hay fever. If the symptoms persist then please contact reception on 020 7349 7330 in the usual way to make an appointment.
Head Injuries
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Headaches
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Holiday Cancellation Certificate
Who do I see: Inform the Receptionist
Advice: Holiday Cancellation forms are not covered by the NHS, there will be a charge for this service. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Hyperventilation
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Indigestion
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Infected Wounds
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Ingrowing Toenail
Who do I see: Nurse
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Insect Bites
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Insomnia
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Insurance Reports
Who do I see: Inform the Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Medical Reports
Who do I see: Inform the Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Mental Health Counselling
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 and book an appointment with the GP.
Missed Contraceptive
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment or call the practice to speak with a GP between 12-13.00 weekdays.
Moles
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Mouth Problems
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Nappy Rash
Who do I see: Health Visitors
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Neck Pain
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Nosebleeds
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Panic Attacks
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Period Problems
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Phobias
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Rashes
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Rectal Problems
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Removal of Stitches
Who do I see: Nurse/Health Care Assistant
Advice: Make an appointment with one of our Nurses or Health Care Assistants.
Shingles
Who do I see: Nurse
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment. Only patients aged 70, 78 or 79 are eligible for a shingles vaccination. The reception team can confirm whether you can have the vaccination.
Sick Certificates
Who do I see: Inform the Receptionist
Advice: Telephone to speak to our reception team. You will be required to give them your exact requirements and possibly make an appointment with the GP if you have not visited the practice for the medical problem.
Sick Note (Fit Note)
Who do I see: Inform the Receptionist
Advice: Telephone to speak to our reception team. You will be required to give them your exact requirements and possibly make an appointment with the GP if you have not visited the practice for the medical problem.
Sinusitis
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Skin Conditions
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Smoking Cessation
Who do I see: Health Care Assistant/ Smoking Clinic Advisor
Advice: Please ask our reception team to arrange an appointment to attend our smoking cessation clinic or to book an appointment with our Health Care Assistant. You can also contact NHS Quit Line on 0800 022 4332.
Sore Eyes
Who do I see: Pharmacist
Advice: Please visit the Pharmacist for over the counter care. If the problem persists please contact reception on 020 7349 7330 in the usual way to make an appointment with the GP.
Sore Penis
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Sore Throat
Who do I see: Pharmacist
Advice: Please visit the Pharmacist for over the counter care. If the problem persists please contact reception on 020 7349 7330 in the usual way to make an appointment.
Stings
Who do I see: Pharmacist
Advice: Please visit the Pharmacist for over the counter care. If the problem persists please contact reception on 020 7349 7330 in the usual way to make an appointment.
Styes
Who do I see: Pharmacist
Advice: Please visit the Pharmacist for over the counter care. If the problem persists please contact reception on 020 7349 7330 in the usual way to make an appointment.
Sunburn
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Threadworm
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Travel Vaccinations
Who do I see: Nurse
Advice: Make an appointment to discuss all your travel health needs. Please remember to book this appointment at least 2-3 months before you travel in case you require a course of injections. Some vaccinations will incur a private charge.
Urine Infections
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Vaginal Discharge
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Verrucae
Who do I see: Pharmacist
Advice: Please visit the Pharmacist for over the counter care. If the problem persists please contact reception on 020 7349 7330 in the usual way to make an appointment.
Vomiting
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.
Warts
Who do I see: GP
Advice: Please contact reception on 020 7349 7330 in the usual way to make an appointment.